Frequently asked questions

Is on-site fleet washing legal?

Yes. On-site, in-position (as-parked) fleet vehicle washing is legal when it is performed correctly by a qualified contractor such as QMI. Learn more about compliance.

How do you collect the wash water?

All water generated during the wash is collected and pumped to an appropriate discharge point, such as an on-site clarifier or separator or the sanitary sewer. When that is not possible, we tank and haul the water to an appropriate disposal site. You get a written description of the methods we will use for your fleet.

Do I need a permit for you to wash on my property?

Because our methods yield zero discharge to the storm system, our customers do not need an individual NPDES permit as far as vehicle washing is concerned. Cities and counties can add their own requirements, and we can help with municipal permitting questions. We encourage you to consult your environmental staff or a professional consultant.

Do you work nights and weekends?

Yes. QMI operates 7 days a week, 24 hours a day, with no upcharge for after-hours service appointments.

What does a standard wash include?

We hand brush wash every vehicle with surface-safe detergents and remove fingerprints, exhaust residue, and road film from all visible painted surfaces, including the chassis, fuel tanks, rims, bumpers, landing gear, windows, and mirrors. Except in rare instances we finish with a spot-free DI water rinse. See the full details.

Are you insured?

Yes. QMI carries $2 million limits for liability, $1 million for auto, and statutory workers’ compensation. Higher limits are available on request.

What if I am not happy with the work?

Call us. We will send a crew immediately to correct the problem at no additional cost to you.

What are your payment terms?

Net 30 days upon approved credit. We accept Visa and MasterCard.